Support
What brings you here? Pick your topic below; most things are done inside the app.
I want to delete my account
In the app: Settings → Account → Delete account. If you cannot reach the app, you can delete it here.
I forgot my passwordOnly in the app
Tap 'Forgot password' on the app's sign-in screen; a 6-digit code is sent to your e-mail.
My account was restricted and I want to appealOnly in the app
Appeals are made inside the app: 'Appeal' on the restriction screen or in the restriction notice.
I want to report someone or some contentOnly in the app
In the app, choose 'Report' from the menu of the profile or story; to report a message, press and hold it.
Purchases and refunds
Payments are made through the App Store and Google Play; refund requests are opened in the store.
I want to suggest something or report a bugOnly in the app
In the app: Settings → Suggestions and complaints.
Child safety
To report a minor or content harmful to children: