MeGroove

Delete your account

What is deleted

Your profile, photos, stories, follows, blocks and settings are deleted. Deletion is permanent and cannot be undone.

What remains

Messages on the phones of the people you talked to are not deleted. People who wrote to you before will not be able to send you messages. Records the law requires us to keep are kept for the legal period.

If you uninstall MeGroove from your phone, the messages on your device are deleted too.

Details in the Privacy Notice

If you have a subscription

If you have a Premium subscription, it continues in the store; deleting your account does not cancel it. Cancel it in the App Store or Google Play first.

App Store subscriptionsGoogle Play subscriptions

If you would rather freeze your account than delete it, you can do that in the app: Settings → Account → Freeze account.

Confirm it is you

Use the way you signed up.

With e-mail and password

If you forgot your password, you can reset it in the app (Sign in → Forgot password). If you cannot reach the app: Support page

With Google or Apple